Links
Comment on page

How to submit a question

Once you login to http://support.lodestar.ai/, you can see all the existing Support Requests as well as raise new Support Request. In order to raise a new Support Request for questions, click on Submit a request link in the top right.
A request form will open which will have two options.
Please select Ask a Query, this will open a form with the following fields :
  • Subject : A short description of your question.
  • Issue description : Your full question.
  • Priority : How urgent your question is.