Lodestar
  • 🌟What is Lodestar?
  • Guides
    • ⚡Quick start guide
    • 🛠️How-To Guides
      • Project Explorer
      • Project Dashboard
      • Annotation Explorer
      • Video Annotator
      • Support
    • ⏩Shortcuts
  • PROJECT
    • 🧞‍♀️Project Creation
    • 🍱Project Management
      • Dashboard
        • Summary Panel
        • Category Panel
      • Uploading a Video to Project
      • Changing Project Thumbnails
      • Editing Project Name & Description
      • Notes
        • Creating Notes
        • Updating Notes
        • Deleting Notes
        • Filtering Notes
      • Exemplars
        • Creating Exemplars
        • Deleting Exemplars
        • Filtering Exemplars
      • Flagged Annotation
        • Creating Flagged Annotation
        • Deleting Flagged Annotation
        • Filtering Flagged Annotation
      • Edit the Annotations
      • Category
        • Adding Category
          • Video Annotator
          • Project Dashboard
        • Renaming Category
        • Deleting Category
        • Changing color of Category
        • Filtering Annotations per Category
      • Project States
        • Active
        • Paused
        • Accelerated
        • Accelerated but queued
      • Project Archival
      • Project Deletion
    • 👥Collaboration
      • Invite Collaborators
      • Accepting invitation to Collaborate
      • Resend Invitation to Collaborate
      • Cancel Invitation to Collaborate
      • Remove Collaborators
  • Dataset management
    • 🎬Video Annotator
      • Confidence filtering
      • Modes while annotating
        • Sample mode
        • Suggestion mode
        • Nearest mode
      • Video controls
      • Zooming In/Out while annotating
      • Annotation count per category
      • Changing Playback speed of the video
      • Finding my Project ID/ Data set ID/File ID
      • Removing Predictions
      • Deleting a label
      • Adding Notes
      • Flagging for Review
    • 🔬Annotation Explorer
      • Review Annotations
      • Notes
      • Exemplars
      • Flagged Annotations
  • Jupyter Notebooks
    • 🤖Jupyter templates
      • How to run a template
      • Combining Multiple Video files
  • Help center
    • 🤝Support
      • How to contact Customer Success Team
      • How to create a Support Ticket
      • How to submit a question
      • How to view existing Support Requests and Questions
      • How to close a solved Support Request
      • How to add information to the Support Request?
    • ❓FAQ
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  1. Help center

Support

In this section you will get a step by step guide to using our Zendesk Customer Success Portal to ask questions and submit any issues you would like our Customer Success team to help you with.

PreviousCombining Multiple Video filesNextHow to contact Customer Success Team

Last updated 3 years ago

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