> For the complete documentation index, see [llms.txt](https://docs.lodestar.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lodestar.ai/help-center/support/how-to-contact-customer-success-team.md).

# How to contact Customer Success Team

Log in into the Lodestar Zendesk portal by navigating to <http://support.lodestar.ai/>.\
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Sign In using the email and password provided by your account admin, each organization has a set of credentials provided at the time of engagement that is used to manage support requests. \
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If you do not have access to your account credentials but have need for support send us an email at : <mark style="color:blue;"><support@lodestar.ai></mark> include your organization's name and we will get back to you within 24h.

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